These Terms and Conditions govern the use of this website and the purchase of products from Shortwave. By using this website or placing an order, you agree to be bound by these terms.
1. About Us
Shortwave
Website: shortwave.co.uk
Email: info@shortwave.co.uk
Registered address: Moorlands, Haddons Drive, Three Legged Cross, Dorset, BH21 6QU
Shortwave is a UK based retailer.
2. Use of This Website
By using this website, you confirm that:
• You are at least 18 years old
• The information you provide is accurate
• You will not misuse the website
We reserve the right to suspend or withdraw access to the website if misuse is detected.
3. Products
We make every effort to ensure product descriptions, images and prices are accurate. However:
• Colours may vary slightly due to screen settings
• Minor variations in specifications may occur
• We reserve the right to correct errors
All products are subject to availability.
4. Orders
When you place an order:
• You will receive an order confirmation email
• This does not mean your order has been accepted
• A contract is formed only when we dispatch your goods
We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors or suspected fraud.
5. Pricing and Payment
All prices are shown in pounds sterling.
Payment must be made in full at the time of order using approved payment methods available on the website.
We use secure third party payment processors and do not store full card details.
6. Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
• Courier services
• Customs processes
• Events beyond our control
Risk in the goods passes to you upon delivery.
7. Returns and Refunds
Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations are not affected.
14 Day Right to Cancel
If you are a consumer, you have the right to cancel your order within 14 days of receiving the goods.
To exercise this right, you must notify us in writing within 14 days.
Goods must be returned:
• Unused
• In original condition
• In original packaging
You are responsible for return postage unless the item is faulty.
Refunds will be processed within 14 days of receiving the returned goods.
Faulty or Incorrect Items
If goods are faulty, damaged or not as described, please contact us. We will offer a repair, replacement or refund in accordance with UK consumer law.
8. Intellectual Property
All content on this website including text, graphics, logos, images and design is the property of Shortwave or its licensors.
You may not reproduce, distribute or use any content without written permission.
9. Limitation of Liability
Nothing in these Terms limits or excludes liability for:
• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under UK law
To the fullest extent permitted by law, Shortwave shall not be liable for indirect or consequential loss.
10. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
11. Force Majeure
We are not liable for failure or delay in performing obligations due to events beyond our reasonable control.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Last revised: 27 February 2026
Website: shortwave.co.uk